20000 bd Privacy Policy — Your Information Is Safe With Us
Last Updated: January 2025 — This policy applies to all registered and unregistered users in Bangladesh.
Key Points of Platform Data Protection
What Information We Collect and Why
Information Collected at Registration
When you create an account on 20000 bd, we collect your name, mobile number, date of birth, and preferred payment method. This information is used to verify your identity and ensure secure transactions. National ID information may also be requested for age verification purposes. We never collect more information than is necessary. All collected data is protected with industry-standard encryption technology.
Automatically Collected Information During Use
When you use our platform, your device type, browser version, IP address, and session duration are automatically recorded. This information is used to improve platform performance and detect suspicious activity. Cookies and session data help keep your user experience smooth. You can manage cookies through your browser settings at any time, though doing so may limit certain features. We never install any harmful tracking software on your device.
Financial Transaction Information
Payment information required for deposits and withdrawals is collected, but full card numbers or bank passwords are never stored. All financial transactions are processed through secure payment gateways. Transaction records are retained for a specified period as required by law to prevent money laundering. We have a legal obligation to notify the relevant authorities in cases of suspicious transactions. Your financial information is never used for advertising purposes.
Who Your Information Is Shared With
20000 bd never sells your personal information to third parties or shares it with advertisers. Limited information may be shared with trusted service providers solely for payment processing and identity verification purposes. We are legally obligated to provide information upon a legal order or request from a regulatory authority. In such cases, we always provide only the minimum information necessary. All of our service provider partners are required to adhere to the same privacy standards.
Your Rights and Our Responsibilities
Right to Correct and Delete Information
You can log in to your account at any time to update your personal information. Please contact our support team to correct any inaccurate or outdated information. After an account is closed, data not subject to legal obligations is deleted within a specified period. When a data deletion request is made, we action it as quickly as possible after verification. Ensuring you have control over your information is our priority.
Opting Out of Marketing Communications
If you do not wish to receive promotional messages or offer-related communications, you can opt out at any time. You can change your notification preferences from your account settings. Even after opting out, important messages related to account security and transactions will continue to be sent. We never send spam messages without permission. Respecting your communication preferences is part of our policy.
How Long Is Data Retained
Information for active accounts is retained for as long as the account remains open. Even after an account is closed, financial transaction records are kept for a specified period in accordance with applicable laws in Bangladesh. Once that period has passed, data is securely deleted or anonymized. Log files and technical data are generally deleted within 90 days. For more information about data retention periods, please contact our support team.